FAQs

Q. How do I find out about pop-up dates? A. Follow us on Instagram or check our Events page. 

Q. What if I forget my reusable containers at a pop up? A. We sell bottles and jars with product labels or we offer clean donated containers for free.

Q. What if I want to sample products first? A. That’s the beauty of buying in bulk. You can buy as little or as much as you want. 

Q. What if I need a product immediately? A. Email us and we can make arrangements.

Q. Do you accept returns? A. We do not accept returns or exchanges.

Q. Why don’t you ship out of state? A. We believe in the importance of keeping money in our local economy and we do not want to contribute to the carbon emissions of air freight and long distance transport. 

Q. What if I don’t see a product I need? A. Email or direct message us and let us know what you’re looking for. 

Still have questions? Please email us at utilityzerowaste@gmail.com or send a direct message on Instagram and we'll be in touch.